TECHNICAL SUPPORT

Setup & Open a Cash Drawer

The only types of cash drawers that are possible to support (that open automatically) are the ones that connect to a receipt printer such as Star TSP100Eco Thermal Printer
 
            
 
 
1. From the control panel --> Devices and printers
2. Right click the Star printer and select Printer Properties
3. Click Device settings tab
4. For Peripheral Unit Type; change to Cash Drawer
5. Make sure "pulse width" is 200ms and "Peripheral Unit 1" is "Document Top"
 
Cash drawer needs to connect with local printer or LAN Printer. If it's not worked then you need to check either printer manufacturer or printer make sure connect it properly. For more information of how to setup and configure your printer. Click HERE