TECHNICAL SUPPORT

How to clear All History (Cache, Cookies, ...) any browsers

 Clear the cache

  1. At the top of the Firefox window, click on the Firefox button and then select Options

  2. Select the Advanced panel.

  3. Click on the Network tab

  4. In the Cached Web Content section, click Clear Now.

   5.  Click OK to close the Options window.

Automatically clear the cache

You can set Firefox to automatically clear the cache when Firefox closes:

    1. At the top of the Firefox window, click on the Firefox button and then select Options

    2. Select the Privacy panel.

    3. In the History section, set Firefox will: to Use custom settings for history

    4. Select the check box for Clear history when Firefox closes.

    5. Beside Clear history when Firefox closes, click the Settings... button. The Settings for Clearing History window will open.

    6. In the Settings for Clearing History window, click the check mark box next to Cache.

    7. Click OK to close the Settings for Clearing History window.

    8. Click OK to close the Options window..

How do I clear my web browser's cache, cookies, and history?

Notes:

On this page:


About cache, cookies, and history

For information about your web browser's cache, cookies, and history, see:

Back to top

Android

Note: The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser.

You should be able to clear your cache and data from your application management settings menu:

  1. Go to Settings and choose Apps or Application Manager.
  2. Swipe to the All tab.
  3. In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache. Close all browser windows and re-open the browser.

Apple iOS

Note: The following steps apply to the newest version of Mobile Safari for iOS. If you need instructions for older versions, you might find them in Apple Support's Safari web settings on your iPhone, iPad, or iPod touch.

  1. Open your Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data and confirm. Close all browser windows and re-open the browser.

Chrome

  1. In the browser bar, enter:
      chrome://settings/clearBrowserData
  2. Select the following:
    • Browsing history
    • Download history
    • Cookies and other site and plug-in data
    • Cached images and files

    From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.

  3. Click Clear browsing data. Close all browser windows and re-open the browser.

Firefox

  1. From the History menu, select Clear Recent History.

    If the menu bar is hidden, press Alt to make it visible.

  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to "Details", click the down arrow to choose which elements of the history to clear. Click Clear Now. Close all browser windows and re-open the browser.

Internet Explorer 8 and higher

  1. From the Tools or Safety menu, select Delete browsing history....

    If the menu bar is hidden, press Alt to make it visible.

  2. Deselect Preserve Favorites website data, and select:
    • Temporary Internet files or Temporary Internet files and website files
    • Cookies or Cookies and website data
    • History
  3. Click Delete. Close all browser windows and re-open the browser.

Opera

  1. From the Opera menu, select Settings, and then Delete Private Data....
  2. In the dialog box that opens, select the items you want to clear, and then clickDelete. Close all browser windows and re-open the browser.

Safari

Safari 8

  1. From the Safari menu, select Clear History and Website Data....
  2. Choose the period of time for which you want to clear information, and clickClear History.
  3. From the Safari menu, select Preferences....
  4. Click Advanced.
  5. Check Show Develop menu in menu bar and close Preferences.
  6. From the Develop menu, select Empty Caches.
  7. Close all browser windows and re-open the browser.

Safari 7 and below

  1. From the Safari menu, select Reset Safari....
  2. Select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data includes both cookies and cache. Close all browser windows and re-open the browser.